By Lee Kyung-min
KEB Hana Bank said Friday that it has overhauled its corporate internet banking service to increase user convenience.
It explained that a simplified layout design will improve readability by helping users better access frequently used functions including balance inquiry, wire transfer, foreign currency remittance and other services.
A real time connection between the National Tax Service and the bank will help users view and automatically submit tax invoices online, a much more efficient system for those who frequently engage in Business-to-Business (B2B) transactions.
Those seeking to take out a loan will be able to do so online without having to visit the bank in person. And relevant documents needed to prove credit scores will also be downloadable.
Its immediate, customer-oriented communications service will also be strengthened. Users will be able to leave messages on each page to evaluate their online transactions experience and make recommendations.
Online notifications will be made on important updates including new services at the request of the user.
Services at the bank's foreign branches will be improved, with corporate customers being able to access their bank accounts to check balances, view previous transactions and make wire transfers.
However, the previous version of the services will still be available for customers who find the new one inconvenient.
"Our top priority for the new services is to increase user convenience. We will continue to offer services that tend to the needs of our corporate clients best," an official from the bank said.
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