| Survey results show that nearly half of Dyson models break within the first five years. Korea Times file |
By Jung Min-ho
Consumer Reports, a U.S. magazine published since 1936 by the Consumers Union, has removed all Dyson models from its list of recommended stick vacuums over reliability concerns.
According to its recent survey, which was revealed last week, the British company's vacuums break at a higher rate than those of any other brand in the magazine's tests.
In September 2016, Consumer Reports called Dyson's V8 Absolute the "best stick vacuum" it had tested, which helped boost its sales. But now Dyson stick vacuums are positioned in the "bottom tier" when it comes to reliability ratings.
"Close to half of Dyson stick vacuums will break or stop working as they should within five years, compared with around a quarter of the stick vacuums from Shark, the most reliable brand for this type," Consumer Reports said.