| A promotional image of Lotte Insurance's “let:discover” Korea travel insurance / Courtesy of Lotte Insurance |
By Lee Min-hyung
Lotte Insurance has launched an insurance product for foreign tourists visiting Korea in partnership with Creatrip, a Seoul-based travel information platform.
One key feature of the product is its simple and easy subscription service. Any foreign tourists can subscribe to the insurance by typing in their minimum information ― such as travel period, passport number, name and gender ― in the Creatrip application.
Lotte Insurance said it will provide specialized services to foreign customers by increasing the convenience of insurance subscriptions and claims. In the event of an insurance accident, the insured can easily make a claim by mobile device or email before leaving Korea, according to the non-life insurer.
Major documents ― including insurance terms and conditions ― will be provided in six languages ― English, Japanese, Cantonese, Taiwanese, Thai and Vietnamese. The insurer also plans to expand the number of languages supported.
| gettyimagesbank |
Lotte Insurance is widening its lineup of digital insurance services through a special department dedicated to strengthening its in-house e-business insurance, the company said.
“We will provide customized Korea travel insurance services to foreign tourists, and launch creative insurance services down the road,” a spokesman at Lotte Insurance said. “We also have plans to expand partnerships with other platforms to diversify our footing in the non-life insurance sector.”
Founded in January 2016, Creatrip is a rising startup for foreign travelers providing diverse services for tourists visiting Seoul and other major attractions here. The number of monthly active users on its website and app topped 1.5 million in March.