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Korean customers frustrated by how Chanel is treating them

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Korean consumers are found to have paid more for Chanel handbags and other merchandise than consumers in other Asian countries, according to the French luxury brand's website Tuesday.

There is no concrete standard on how the French luxury firm fixes prices for its products in each country. Chanel's Korean branch maintains that it has only followed its headquarters' pricing policy.

Furthermore, Chanel Korea makes local customers wait for hours to enter boutiques as it limits the number of shoppers allowed inside at a time.

Article by Kim Jae-heun



Lee Min-young minlee@koreatimes.co.kr


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